Seasonal Holiday Retail Manager – Cape Cod

Cherry Hill Programs, Inc; Hyannis (MA); Sur place; USD 29 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Same day pay options

Employee Referral Program

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Résumé du poste

Cherry Hill Programs, Inc on Cape Cod Mall in Hyannis, MA is seeking a Seasonal Holiday Retail Manager to lead the photo operation and guest service during the busy season. This role drives sales, supervises staff, and ensures a magical Santa visit experience.

You will schedule, hire, train, and coach team members, manage deposits, and collaborate with venue partners to deliver outstanding guest experiences while upholding safety and brand standards.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods.

Responsabilités

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Connaissances

Leadership

Team leadership

Scheduling

Training

Communication

Flexibility

Retail experience

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Cherry Hill Programs, Inc on Cape Cod Mall in Hyannis, MA is seeking a Seasonal Holiday Retail Manager to lead the photo operation and guest service during the busy season. This role drives sales, supervises staff, and ensures a magical Santa visit experience.

You will schedule, hire, train, and coach team members, manage deposits, and collaborate with venue partners to deliver outstanding guest experiences while upholding safety and brand standards.