Seasonal Holiday Photo & Guest Experience Manager

Cherry Hill Programs Seasonal Jobs; Saint Charles (MO); On-site; USD 26,000 - 27,000; Part time

Benefits offered by this job

Same day pay options

Employee Referral Program

Exclusive Holiday Perks for You & Your

One free Santa visit for friends and+

10 photo prints

10 free holiday cards from Shutterfly

Personalized Santa message

3 free months of Pixie Post

Job summary

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager for St. Charles Towne Center to lead daily photo operations and deliver outstanding guest experiences. You will manage staffing, training, and performance while driving sales and service excellence across the mall location.

The role offers a part-time schedule with weekend and holiday work. You’ll work with venue partners and a team to create memorable Santa experiences and ensure smooth operations during the holiday season.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Strong communication

Team leadership

Problem-solving

Time management

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs is seeking a Seasonal Holiday Retail Manager for St. Charles Towne Center to lead daily photo operations and deliver outstanding guest experiences. You will manage staffing, training, and performance while driving sales and service excellence across the mall location.

The role offers a part-time schedule with weekend and holiday work. You’ll work with venue partners and a team to create memorable Santa experiences and ensure smooth operations during the holiday season.