Seasonal Holiday Retail Lead — Create Magical Guest Experiences

Cherry Hill Programs, Inc; Monterey (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Same day pay options for early access

Employee Referral Program

Fast-paced team environment

Seasonal growth opportunities

Job summary

Cherry Hill Programs, Inc. is seeking a Local Manager to lead daily photo operations, drive sales, and ensure top-notch guest service during the holiday season. You will manage staffing, scheduling, coaching, and performance while delivering memorable Santa experiences and high-quality photo outcomes.

You will oversee team development, partner with venues, handle deposits and paperwork, and maintain a positive, fast-paced environment geared toward exceptional guest experiences for families.

Qualifications

• Must be at least 18 years old.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Team leadership

Staffing & scheduling

Coaching

Sales performance

Guest experience

Communication skills

Time management

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Cherry Hill Programs, Inc. is seeking a Local Manager to lead daily photo operations, drive sales, and ensure top-notch guest service during the holiday season. You will manage staffing, scheduling, coaching, and performance while delivering memorable Santa experiences and high-quality photo outcomes.

You will oversee team development, partner with venues, handle deposits and paperwork, and maintain a positive, fast-paced environment geared toward exceptional guest experiences for families.