Festival Shuttle Experience Coordinator

Live Nation, Inc; Orlando, Northern (FL, KY); Hybrid; USD 22,000 - 34,000; Full time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Caregiver leave

Employee event access

Job summary

Insomniac is seeking a Seasonal Shuttle Coordinator to support exterior operations with safe, efficient shuttle loading and unloading for Headliners. This entry‑level, show‑day role offers hands‑on festival operations experience.

Responsibilities include loading/unloading Headliners, maintaining orderly shuttle lines, and coordinating with leads, drivers, and security to ensure a positive guest experience while upholding safety standards.

Qualifications

• Must be 18 or older.
• Must be able to walk long distances for long periods of time, constantly moving and on feet.
• Must be able to lift 50+ lbs.
• Clean and presentable attire (show blacks).
• Must be motivated with an “Everything is possible” attitude.
• Must be an active problem solver, instilled with a sense of urgency for projects large and small.

Responsibilities

• Safely and efficiently assist with loading and unloading Headliners on and off shuttle buses.
• Provide friendly, professional, and enthusiastic customer service to Headliners throughout the event.
• Help maintain organized shuttle lines and direct Headliners to the appropriate buses and loading areas.
• Communicate clearly with Shuttle Leads, bus drivers, security, and other members of the Exterior Operations team.
• Assist with managing Headliner flow through shuttle loading and unloading areas.
• Monitor shuttle areas and promptly communicate operational, safety, or Headliner concerns to Exterior Operations team.
• Assist with setting up and breaking down shuttle queue lines, barricades, signage, and other shuttle‑area infrastructure.
• Assist with placing directional and informational shuttle signage in the days leading up to the event.
• Maintain a clean, organized, and safe work area.
• Follow all event safety procedures and instructions provided by Exterior Operations management.
• Remain flexible and assist with other Exterior Operations duties as assigned.

Job description

Insomniac is seeking a Seasonal Shuttle Coordinator to support exterior operations with safe, efficient shuttle loading and unloading for Headliners. This entry‑level, show‑day role offers hands‑on festival operations experience.

Responsibilities include loading/unloading Headliners, maintaining orderly shuttle lines, and coordinating with leads, drivers, and security to ensure a positive guest experience while upholding safety standards.