SoCal NYE Festival Shuttle Coordinator

Insomniac Holdings, LLC; San Bernardino (CA); On-site; USD 22,000 - 34,000; Full time

Job summary

Insomniac is seeking a Seasonal Shuttle Coordinator to support exterior operations and ensure safe, efficient shuttle loading and unloading at festival venues. This entry-level role involves working directly with Headliners, delivering a welcoming and energetic guest experience while keeping queues organized and secure.

You will communicate with shuttle leads, drivers and security, assist with crowd flow, and help set up queue lines and signage in the days leading up to events.

Qualifications

• Must be 18 or older.
• Must be able to walk long distances on hard surfaces for long periods.
• Must be able to lift 50+ lbs.
• Clean, presentable attire (show blacks).
• Motivated with an 'Everything is possible' attitude.
• Active problem solver with urgency for projects big and small.

Responsibilities

• Safely and efficiently assist with loading and unloading Headliners on and off shuttle buses.
• Provide friendly, professional, and enthusiastic customer service to Headliners throughout the event.
• Help maintain organized shuttle lines and direct Headliners to the appropriate buses and loading areas.
• Communicate clearly with Shuttle Leads, bus drivers, security, and other members of the Exterior Operations team.
• Assist with managing Headliner flow through shuttle loading and unloading areas.
• Monitor shuttle areas and promptly communicate operational, safety, or Headliner concerns to Exterior Operations team.
• Assist with setting up and breaking down shuttle queue lines, barricades, signage, and other shuttle-area infrastructure.
• Assist with placing directional and informational shuttle signage in the days leading up to the event.
• Maintain a clean, organized, and safe work area.
• Follow all event safety procedures and instructions provided by Exterior Operations management.
• Remain flexible and assist with other Exterior Operations duties as assigned.

Skills

Physical stamina

Mobility

Lifting ability

Professional appearance

Positive attitude

Problem solving

Job description

Insomniac is seeking a Seasonal Shuttle Coordinator to support exterior operations and ensure safe, efficient shuttle loading and unloading at festival venues. This entry-level role involves working directly with Headliners, delivering a welcoming and energetic guest experience while keeping queues organized and secure.

You will communicate with shuttle leads, drivers and security, assist with crowd flow, and help set up queue lines and signage in the days leading up to events.