Seasonal Guest Services Trolley Driver

Dollywood Parks & Resorts; Pigeon Forge (TN); On-site; USD 40,000 - 44,000; Full time

Job summary

Dollywood Parks & Resorts is hiring a Resort Trolley Driver for DreamMore Resort & Spa in Pigeon Forge. This full-time seasonal role focuses on safe passenger transport, guest service, and day-to-day operational tasks.

The ideal candidate holds a Tennessee CDL with Passenger Endorsement and can work varied hours, including evenings and weekends. Training and a strong safety mindset are essential to meet our guest experience standards.

Qualifications

• Must be at least 21 years of age.
• Must possess a valid Tennessee CDL with a Passenger Endorsement and proof of auto liability insurance.
• Must pass pre-employment DOT drug and alcohol screening.
• Ability to operate trolley, shuttle van, and truck as required.

Responsibilities

• Transport guests via trolley safely and efficiently.
• Maintain cleanliness and professional appearance of conveyance.
• Assist guests with loading/unloading of the trolley and ECVs/wheelchairs.
• Complete daily written reports and related paperwork.
• Provide courteous guest service and adhere to safety standards.

Skills

Customer service

Safety awareness

Communication

Problem solving

Teamwork

Flexibility

Education

Tennessee CDL with Passenger Endorsement

Tools

Vehicle operation

Job description

Dollywood Parks & Resorts is hiring a Resort Trolley Driver for DreamMore Resort & Spa in Pigeon Forge. This full-time seasonal role focuses on safe passenger transport, guest service, and day-to-day operational tasks.

The ideal candidate holds a Tennessee CDL with Passenger Endorsement and can work varied hours, including evenings and weekends. Training and a strong safety mindset are essential to meet our guest experience standards.