Seasonal Tram Conductor & Guest Services Host

Herschend Family Entertainment Corporation; Pigeon Forge (TN); On-site; USD 15,911 - 22,661; Part time

Job summary

Dollywood Parks & Resorts is seeking a Guest Transit Host for a seasonal, part-time role at Dollywood Theme Park in Tennessee. The position covers tram driving, conductor duties, and crowd control while maintaining safety, cleanliness, and guest satisfaction.

Ideal candidates are friendly, customer-focused, and able to multitask in a fast-paced environment. Training and a uniform are provided; applicants must meet age and driving requirements.

Qualifications

• Must be at least 16 years of age.
• Minimum of 18 years of age for activities with use of a motor vehicle (trams/shuttles).
• Basic computer skills required.

Responsibilities

• Greets Guests and initiates friendly interaction to deliver guest excellence.
• Ensures Dollywood’s 100% Satisfaction Guarantee policy is implemented.
• Operates as Tram Conductor including safety checks and communications.
• Performs duties in all weather conditions and maintains a safe, friendly environment.

Skills

Friendly demeanor

Excellent guest service

Communication skills

Ability to multitask

Team player

Education

Must be at least 16 years of age

18+ for motorized vehicle duties

Basic computer skills

Valid driver’s license and auto liability insurance

Job description

Dollywood Parks & Resorts is seeking a Guest Transit Host for a seasonal, part-time role at Dollywood Theme Park in Tennessee. The position covers tram driving, conductor duties, and crowd control while maintaining safety, cleanliness, and guest satisfaction.

Ideal candidates are friendly, customer-focused, and able to multitask in a fast-paced environment. Training and a uniform are provided; applicants must meet age and driving requirements.