Seasonal Guest Service Coordinator

Brobston Group; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group in New York is seeking a Seasonal Guest Service Coordinator to ensure an exceptional in-store experience through hospitality, client service, and sales support.

You will welcome clients, assist sales teams, coordinate product requests and deliveries, and help with store opening/closing, merchandising, and promotions. Candidates should have strong communication and multitasking skills, plus proficiency with Word/Excel/PowerPoint/Outlook, and the ability to lift up to 30 pounds.

Qualifications

• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced environment and maintain attention to detail.
• Proficiency with Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Welcome clients and support their shopping needs, including hospitality and concierge services.
• Build client relationships and assist with sales through phone and electronic communications.
• Share product knowledge and coordinate product requests, deliveries, transfers, and alterations.
• Support store opening and closing, register transactions, merchandise presentation, and sales-floor organization.
• Assist sales teams and contribute to promotional, marketing, and public relations activities.

Skills

Strong communication

Multitasking

Detail-oriented

Tools

Word

Excel

PowerPoint

Outlook

Job description

Summary

The Seasonal Guest Service Coordinator supports an exceptional in-store client experience through hospitality, customer service, and sales support. The role assists clients, sales professionals, and store teams while maintaining a welcoming and organized environment.

Responsibilities

• Welcome clients and support their shopping needs, including hospitality and concierge services.
• Build client relationships and assist with sales through phone and electronic communications.
• Share product knowledge and coordinate product requests, deliveries, transfers, and alterations.
• Support store opening and closing, register transactions, merchandise presentation, and sales-floor organization.
• Assist sales teams and contribute to promotional, marketing, and public relations activities.

Requirements

• Strong written and verbal communication, interpersonal, and organizational skills.
• Ability to multitask in a fast-paced environment and maintain attention to detail.
• Relevant work experience preferred; computer skills in Word, Excel, PowerPoint, and Outlook preferred.
• Ability to stand, walk, move around the store, lift up to 30 pounds, and climb a ladder as trained.