Seasonal Guest Experience Specialist

Lululemon Athletica

Washington (Washington County)

On-site

USD 26,000 - 32,000

Full time

3 days ago
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Benefits offered by this job

Health benefits
Dental benefits
Paid time off
Retirement plan matching
Employee discount
Wellbeing programs
Career development

Job summary

lululemon Athletica is hiring for an Educator to deliver world-class guest experiences, share product education, and embody the brand culture in our stores. You will connect with guests, understand needs, and guide purchases while upholding our community values.

The role emphasizes teamwork, flexible scheduling, and a commitment to safety and store standards, with strong support for personal and professional growth.

Qualifications

  • Must be legally authorized to work in the country in which the store is located.
  • Must be 18 years of age or older.
  • Must have ability to travel to assigned store with own transportation methods.

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Skills

Inclusion & Diversity
Integrity/Honesty
Guest Experience
Personal Responsibility
Self-Awareness
Collaboration and Teamwork
Enthusiasm

Education

High school diploma / GED

Job description

lululemon Athletica is hiring for an Educator to deliver world-class guest experiences, share product education, and embody the brand culture in our stores. You will connect with guests, understand needs, and guide purchases while upholding our community values.

The role emphasizes teamwork, flexible scheduling, and a commitment to safety and store standards, with strong support for personal and professional growth.

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