Seasonal Guest Experience Host

spsnorthamerica; New York (NY); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Paid Time Off

Medical benefits

Job summary

SPS is seeking cheerful Guest Experience Ambassadors to be the face of our events in New York. You’ll greet guests, provide information, and guide them through the start of their experience with warmth and professionalism.

Candidates should excel in hospitality, be comfortable working outdoors, flexible to evenings, weekends and holidays, and fluent in English. Prior guest-facing work is preferred; the role is seasonal/temporary with a 25-hour/week schedule.

Qualifications

• Experience in hospitality or customer-facing roles preferred
• Background in guest engagement, entertainment, or high-touch service environments is a plus
• Ability to stand and walk for extended periods
• Ability to lift 10-20 lbs. as needed

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Provide information and answer questions clearly and confidently.
• Guide guests through the start of their experience and offer directions as needed.
• Address guest inquiries and resolve concerns efficiently.
• Share relevant updates on events, programming, and offerings.
• Communicate with team members to ensure smooth service flow.
• Share guest feedback with management.
• Support team needs and adapts to changing priorities.
• Follow safety procedures to ensure a secure environment for guests and staff.

Skills

Strong communication

Interpersonal skills

Customer-focused

Flexible schedule

Job description

SPS is seeking cheerful Guest Experience Ambassadors to be the face of our events in New York. You’ll greet guests, provide information, and guide them through the start of their experience with warmth and professionalism.

Candidates should excel in hospitality, be comfortable working outdoors, flexible to evenings, weekends and holidays, and fluent in English. Prior guest-facing work is preferred; the role is seasonal/temporary with a 25-hour/week schedule.