Guest Experience Champion — Flexible Hours

Target; City of Rochester (NY); On-site; USD 20,000 - 28,000; Full time

Job summary

Target is hiring a Guest Advocate in New York to greet guests, answer questions, and guide them through quick and easy shopping experiences. You will assist with returns, explain loyalty benefits, and help guests enroll in programs. The role emphasizes accuracy, safety, and teamwork.

The position supports a flexible schedule, including nights and weekends, and aims to provide friendly, helpful service that makes every guest feel valued and supported. Training is provided.

Qualifications

• Communicating effectively with guests and using positive language to enhance the guest experience.
• Attentive to guests' needs and able to adapt to various situations.
• Willingness to educate guests about products and services.

Responsibilities

• Greet guests and help them find what they need to ensure a smooth shopping experience.
• Resolve guest concerns and assist with returns or exchanges following store policies.
• Promote Target loyalty programs and help guests sign up and sign in as needed.
• Scan and bag items efficiently, maintaining accuracy and safety.
• Support teammates and adapt to changing guest needs throughout the shift.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Tools

Handheld scanners

Job description

Target is hiring a Guest Advocate in New York to greet guests, answer questions, and guide them through quick and easy shopping experiences. You will assist with returns, explain loyalty benefits, and help guests enroll in programs. The role emphasizes accuracy, safety, and teamwork.

The position supports a flexible schedule, including nights and weekends, and aims to provide friendly, helpful service that makes every guest feel valued and supported. Training is provided.