Seasonal Guest Experience Ambassador

Crystal Bridges Museum of American Art; Bentonville (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

Crystal Bridges Museum of American Art in Bentonville, Arkansas is seeking Seasonal Event Staff for Guest Experience Operations. You will support events at Crystal Bridges and The Momentary, providing excellent guest service, ID checks, bag checks, and ticket scanning.

The role emphasizes a customer-first approach, strong communication, flexibility for evenings and weekends, and the ability to work in a fast-paced event environment.

Qualifications

• High School Diploma or GED preferred.
• Associate degree is a plus.
• Minimum 6+ months of experience in customer service preferred.

Responsibilities

• Present a welcoming demeanor to all guests and provide appropriate information as necessary to all who enter assigned areas.
• Provide excellent guest service to all members, guests, and colleagues at locations throughout the institutions, including outdoor venues.
• Interact with the public in a courteous and respectful manner while upholding institution policies and event specific guidelines.
• Remain flexible and demonstrate skills in guest experience, communications, and problem solving, and adjust to situations as they occur while maintaining a level head.
• Observe and report any concerns of criminal activity, fire, and safety hazards in public and non-public spaces.
• Communicate effectively with Guest Experience Operations Supervisors to ensure all issues are responded to effectively and efficiently.

Skills

Customer service

Communication

Flexibility

English language

Teamwork

Attention to detail

Education

High School Diploma or GED

Associate degree

Job description

Crystal Bridges Museum of American Art in Bentonville, Arkansas is seeking Seasonal Event Staff for Guest Experience Operations. You will support events at Crystal Bridges and The Momentary, providing excellent guest service, ID checks, bag checks, and ticket scanning.

The role emphasizes a customer-first approach, strong communication, flexibility for evenings and weekends, and the ability to work in a fast-paced event environment.