Seasonal Front End Associate - Customer Champion

Total-Wine-; Pimmit Hills (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, Rx

401(k)

Job summary

Total Wine & More in Virginia (Pimmit Hills) is seeking a Customer Service–Cashier to process transactions, assist customers, and promote the loyalty program. This seasonal role may also involve duties as a sales associate or merchandiser, reporting to the store management team.

You will greet customers, handle payments, and help customers with product knowledge while maintaining store standards and compliance with alcohol sale laws.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.

Skills

POS systems

Inventory software

Customer service

Flexible schedule

Education

High school diploma or equivalent

Job description

Total Wine & More in Virginia (Pimmit Hills) is seeking a Customer Service–Cashier to process transactions, assist customers, and promote the loyalty program. This seasonal role may also involve duties as a sales associate or merchandiser, reporting to the store management team.

You will greet customers, handle payments, and help customers with product knowledge while maintaining store standards and compliance with alcohol sale laws.