Seasonal Front Desk & Guest Services Agent

His Corp; Petoskey (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Petoskey is hiring Front Desk Agents for the 2026 Summer Season. This role involves managing reservations, check-in and check-out processes, and ensuring excellent customer service. Ideal candidates will have experience in hotel environments, strong communication skills, and a knack for creating memorable guest experiences. The position offers an opportunity to work in a dynamic team setting, dealing directly with guests and contributing to a pleasant atmosphere.

Qualifications

• Work experience as a Hotel Front Desk Agent or similar role.
• Experience with hotel reservations software is preferred.
• Understanding of travel planning websites.

Responsibilities

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Welcome guests upon arrival and assign rooms.
• Respond to clients’ complaints professionally.
• Coordinate with housekeeping to ensure rooms are ready.

Skills

Hotel Front Desk experience

Customer service attitude

Excellent communication skills

Organizational skills

Tools

Infor HMS

Job description

A leading hospitality company in Petoskey is hiring Front Desk Agents for the 2026 Summer Season. This role involves managing reservations, check-in and check-out processes, and ensuring excellent customer service. Ideal candidates will have experience in hotel environments, strong communication skills, and a knack for creating memorable guest experiences. The position offers an opportunity to work in a dynamic team setting, dealing directly with guests and contributing to a pleasant atmosphere.