Seasonal Front Desk Clerk - Guest Experience & Reservations

State of Oklahoma; Oklahoma; On-site; USD 14,000 - 19,000; Part time

Job summary

The State of Oklahoma is seeking a Seasonal Desk Clerk at Fort Cobb State Cobb Golf Course for part-time seasonal work. You will serve as the public-facing office representative, handling reservations, inquiries, payments, and daily clerical tasks in support of park operations.

Responsibilities include answering phones, processing reservations, posting charges, and assisting with gift shop duties, reports, and general housekeeping.

Qualifications

• Must be at least 18 years old.
• Two (2) years of experience in sales, public contact work, handling and processing mail, or general office clerical work; OR an equivalent combination of education and experience.

Responsibilities

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Skills

Customer service

Public contact

Cash handling

Job description

The State of Oklahoma is seeking a Seasonal Desk Clerk at Fort Cobb State Cobb Golf Course for part-time seasonal work. You will serve as the public-facing office representative, handling reservations, inquiries, payments, and daily clerical tasks in support of park operations.

Responsibilities include answering phones, processing reservations, posting charges, and assisting with gift shop duties, reports, and general housekeeping.