Seasonal Freight & Customer Service Associate

Kohl's; Sherwood (OR); Vor Ort; USD 19.320 - 27.517; Vollzeit

Zusammenfassung

Kohl’s is hiring in Oregon for an associate role focused on customer service and store operations. You will process freight, replenish shelves, and support omni channel fulfillment to ensure a seamless shopping experience.

Responsibilities include unloading truck shipments, stocking the stockroom, engaging customers, and upholding product protection standards. You’ll participate in training for new hires and contribute to a fast-paced, service-driven team.

Qualifikationen

• Excellent customer service and ability to multi-task with strong attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Aufgaben

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
• All Associate Roles At Kohl’s Are Responsible For: Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Kenntnisse

Excellent customer service

Multi-tasking / attention to detail

Verbal and written communication

Jobbeschreibung

Kohl’s is hiring in Oregon for an associate role focused on customer service and store operations. You will process freight, replenish shelves, and support omni channel fulfillment to ensure a seamless shopping experience.

Responsibilities include unloading truck shipments, stocking the stockroom, engaging customers, and upholding product protection standards. You’ll participate in training for new hires and contribute to a fast-paced, service-driven team.