Seasonal Freight & Customer Service Associate

Kohl's; City of Middletown (NY); On-site; USD 22,000 - 32,000; Full time

Job summary

Kohl's in the United States is seeking an associate to deliver excellent customer service and support store operations, including freight processing and omni-channel fulfillment. You will greet customers, assist with products and services, and help maintain inventory accuracy and safety standards.

The role emphasizes teamwork, speed of service, and meeting individual productivity goals while participating in training on brand standards and operating procedures. Flexible scheduling is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Multi-tasking

Verbal communication

Written communication

Age 16+

Job description

Kohl's in the United States is seeking an associate to deliver excellent customer service and support store operations, including freight processing and omni-channel fulfillment. You will greet customers, assist with products and services, and help maintain inventory accuracy and safety standards.

The role emphasizes teamwork, speed of service, and meeting individual productivity goals while participating in training on brand standards and operating procedures. Flexible scheduling is required.