Seasonal Freight & Customer Care Associate

Kohl's Corp.; Monroe (MI); On-site; USD 25,200 - 30,800; Full time

Job summary

Kohl's in Michigan is hiring for a customer service-focused associate. You will deliver excellent service and ensure efficient store operations, including freight processing, replenishment, and omni-channel fulfillment.

Responsibilities include unloading shipments, stocking, greeting customers, assisting with products, and upholding safety and brand standards. Candidates should have strong communication, be able to multi-task, and be available days, nights, weekends, and holidays.

Qualifications

• Excellent customer service skills with strong attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Verbal and written communication skills.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, unload truck shipments, and manage stockroom operations.
• Replenish the sales floor based on sell through and seasons.
• Greet customers and assist with products and services.
• Adhere to product protection standards.
• Support training for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Multi-tasking

Communication

Flexible schedule

Age 16+

Job description

Kohl's in Michigan is hiring for a customer service-focused associate. You will deliver excellent service and ensure efficient store operations, including freight processing, replenishment, and omni-channel fulfillment.

Responsibilities include unloading shipments, stocking, greeting customers, assisting with products, and upholding safety and brand standards. Candidates should have strong communication, be able to multi-task, and be available days, nights, weekends, and holidays.