Seasonal Field Operations & Tech Support Specialist

H&R Block; Webster (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of tax offices. This role involves hands-on operational, technical, and logistical support to ensure offices are fully functional and compliant with brand standards.

The ideal candidate will possess technical knowledge, strong problem-solving skills, and the ability to work independently while coordinating with district leadership and technology teams. A commitment to client satisfaction and a proactive approach to challenges are essential.

Qualifications

• Ability to lift and move equipment up to 55 pounds.
• Basic technical knowledge for hardware and office technology.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Set up and maintain seasonal tax offices including equipment and tech.
• Troubleshoot basic hardware issues and maintain inventory.
• Conduct minor maintenance and document incidents.

Skills

Technical knowledge

Problem-solving skills

Communication skills

Organizational skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of tax offices. This role involves hands-on operational, technical, and logistical support to ensure offices are fully functional and compliant with brand standards.

The ideal candidate will possess technical knowledge, strong problem-solving skills, and the ability to work independently while coordinating with district leadership and technology teams. A commitment to client satisfaction and a proactive approach to challenges are essential.