Seasonal Field Operations & Tech Support Specialist

H&R Block; Conway (AR); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life outside of work

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of tax offices. You will be responsible for ensuring offices are fully equipped and functional, as well as providing hands-on operational, technical, and logistical support.

Your duties include assisting with setup and closure of tax offices, maintaining office cleanliness, troubleshooting hardware issues, and managing office inventory. A flexible, field-based role requiring strong problem-solving and communication skills.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Ability to lift and move office equipment weighing up to 55 pounds.
• Basic technical knowledge, including experience with computer hardware.
• Strong verbal, written, and interpersonal communication skills.

Responsibilities

• Support setup, opening, closure, and relocation of seasonal tax offices.
• Perform custodial tasks to ensure offices are clean and organized.
• Troubleshoot basic hardware issues and document incidents.
• Deliver supplies and maintain accurate inventory.

Skills

Organizational skills

Problem-solving skills

Technical knowledge of computer hardware

Transportation reliability

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office Suite

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of tax offices. You will be responsible for ensuring offices are fully equipped and functional, as well as providing hands-on operational, technical, and logistical support.

Your duties include assisting with setup and closure of tax offices, maintaining office cleanliness, troubleshooting hardware issues, and managing office inventory. A flexible, field-based role requiring strong problem-solving and communication skills.