Seasonal Field Operations & Tech Support Specialist

H&R Block; Murphy (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life outside of work

Job summary

H&R Block in Murphy, North Carolina, is looking for a seasonal Operations Technical Specialist. This role involves supporting the operational readiness of seasonal tax offices by ensuring they are fully equipped and functional. Responsibilities include office setup, logistics support, and technical troubleshooting for office equipment.

The ideal candidate will have strong technical skills, problem-solving ability, and excellent communication skills, along with experience in a fast-paced, seasonal environment.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Basic technical knowledge in maintaining and troubleshooting office technology.
• Strong verbal and written communication skills.

Responsibilities

• Support the setup and opening of seasonal tax offices.
• Troubleshoot hardware issues and document resolutions.
• Maintain accurate inventory of resources and supplies.

Skills

Technical knowledge in hardware setup

Problem-solving skills

Communication skills

Organizational skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block in Murphy, North Carolina, is looking for a seasonal Operations Technical Specialist. This role involves supporting the operational readiness of seasonal tax offices by ensuring they are fully equipped and functional. Responsibilities include office setup, logistics support, and technical troubleshooting for office equipment.

The ideal candidate will have strong technical skills, problem-solving ability, and excellent communication skills, along with experience in a fast-paced, seasonal environment.