Seasonal Field Operations & Tech Support Specialist

H&R Block; Lillington (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist in Lillington, North Carolina, to ensure operational readiness of tax offices. The role involves setting up, maintaining, and troubleshooting office technology while supporting daily operations.

The ideal candidate should have a strong technical background, the ability to lift heavy equipment, and excellent communication skills. Join us in creating impactful client experiences.

Qualifications

• At least 1 year of experience in a technical or operations role.
• Ability to travel between office locations.
• Comfortable working independently in a field-based environment.

Responsibilities

• Support the setup and operation of seasonal tax offices.
• Perform routine building maintenance and custodial tasks.
• Troubleshoot hardware issues and maintain accurate inventory.

Skills

Ability to lift and move office equipment

Basic technical knowledge of computer hardware

Strong problem-solving skills

Strong verbal and written communication skills

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office applications

Job description

H&R Block is seeking a seasonal Operations Technical Specialist in Lillington, North Carolina, to ensure operational readiness of tax offices. The role involves setting up, maintaining, and troubleshooting office technology while supporting daily operations.

The ideal candidate should have a strong technical background, the ability to lift heavy equipment, and excellent communication skills. Join us in creating impactful client experiences.