Seasonal Field Operations & Tech Support Specialist

H&R Block; St. Pauls (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Support for work-life balance

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist based in St. Pauls, North Carolina. This role will support the operational readiness of tax offices by ensuring functionality and compliance with brand standards. You’ll work closely with various teams to assist in opening, operating, and closing offices, handling technical and logistical challenges as they arise.

Your day-to-day will include supporting office setup, maintaining equipment, and ensuring a clean operational environment. Ideal candidates will possess strong problem-solving skills, technical knowledge, and the ability to work independently while meeting tight schedules.

Qualifications

• Ability to follow direction while exercising sound judgment.
• Comfortable working independently in a fast-paced environment.
• Strong interpersonal skills for effective communication.

Responsibilities

• Support the setup and closure of seasonal tax offices.
• Troubleshoot basic hardware issues and document resolutions.
• Maintain accurate inventory of district resources and supplies.

Skills

Problem-solving and analytical skills

Strong verbal and written communication

Basic technical knowledge of computer hardware

Ability to lift and move equipment

Organizational and prioritization skills

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office applications

Job description

H&R Block is seeking a seasonal Operations Technical Specialist based in St. Pauls, North Carolina. This role will support the operational readiness of tax offices by ensuring functionality and compliance with brand standards. You’ll work closely with various teams to assist in opening, operating, and closing offices, handling technical and logistical challenges as they arise.

Your day-to-day will include supporting office setup, maintaining equipment, and ensuring a clean operational environment. Ideal candidates will possess strong problem-solving skills, technical knowledge, and the ability to work independently while meeting tight schedules.