Seasonal Field Operations & Tech Support Specialist

H&R Block; Hickory (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is seeking an Operations Technical Specialist in Hickory, North Carolina, to ensure the operational readiness of seasonal tax offices. This role supports office setups, closures, and daily operations while maintaining brand standards.

The ideal candidate will possess strong problem-solving skills and technical knowledge, with the ability to lift equipment and work independently in a fast-paced environment. H&R Block offers competitive pay and comprehensive benefits to support your well-being.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Comfortable working independently in a fast-paced, field-based role.
• Reliable transportation to travel between office locations.

Responsibilities

• Support the setup and closure of seasonal tax offices.
• Execute office setup activities and confirm brand compliance.
• Troubleshoot basic hardware issues and maintain inventory.

Skills

Problem-solving and analytical skills

Technical knowledge of computer hardware

Communication skills

Organization and prioritization skills

Tools

Microsoft Office applications

Inventory tracking tools

Job description

H&R Block is seeking an Operations Technical Specialist in Hickory, North Carolina, to ensure the operational readiness of seasonal tax offices. This role supports office setups, closures, and daily operations while maintaining brand standards.

The ideal candidate will possess strong problem-solving skills and technical knowledge, with the ability to lift equipment and work independently in a fast-paced environment. H&R Block offers competitive pay and comprehensive benefits to support your well-being.