Seasonal Fan Experience Specialist

Rally House; Columbus (OH); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House is seeking a Teammate for a temporary seasonal role to support peak business demands. You will deliver a welcoming and energetic guest experience while completing tasks with care and consistency, contributing to sales, merchandising, and store operations.

Responsibilities include following playbooks, participating in training, and maintaining brand standards. Must be 16+ with prior customer-facing experience preferred; position is on-site and part-time during peak periods.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.

Skills

Customer service

Teamwork

Communication

Time management

Job description

Rally House is seeking a Teammate for a temporary seasonal role to support peak business demands. You will deliver a welcoming and energetic guest experience while completing tasks with care and consistency, contributing to sales, merchandising, and store operations.

Responsibilities include following playbooks, participating in training, and maintaining brand standards. Must be 16+ with prior customer-facing experience preferred; position is on-site and part-time during peak periods.