Seasonal Fan Experience & Retail Associate

Unrivaled Basketball; Miami (FL); On-site; USD 28,000 - 30,000; Part time

Job summary

Unrivaled is seeking a Seasonal Retail & Fan Experience Associate to help create a memorable shopping experience for fans during the 2026-2027 season. The engagement is onsite in Miami, Florida beginning around December 7, 2026, and will continue through mid-March 2027, subject to scope of services.

The role covers sales, merchandising, and game-day execution. The ideal candidate is at least 18 with a high school diploma and prior retail, customer service, or event experience.

Qualifications

• Minimum 18 years of age with a high school diploma or equivalent.
• Prior retail, customer service, or event experience preferred.
• Ability to work independently and in a fast-paced, team-oriented environment.
• Must be available to work all Unrivaled home games and events, including nights and weekends.
• Reliable, punctual, and professional with a strong work ethic.
• Adept at maintaining organization and attention to detail.
• Foreign language skills are a plus.

Responsibilities

• Greet fans and create a welcoming, energetic, and professional atmosphere.
• Engage with fans to understand their needs and make product recommendations.
• Maintain the sales floor and stockroom to brand and visual standards.
• Process sales transactions accurately using the Unrivaled POS system.
• Support merchandise setup and breakdown for games, pop-ups, and events.
• Restock and organize inventory to ensure product availability.
• Ensure merchandise displays are visually appealing and aligned with brand guidelines.
• Maintain the highest standards of professionalism and customer service to positively represent the brand and league.
• Understand and embody Unrivaled’s values and fan-first approach.
• Perform additional responsibilities as assigned by the Retail Leadership Team.

Skills

Retail customer service

Event experience

Independent work

Flexible schedule

Organized

Foreign language (plus)

Education

High school diploma or equivalent

Job description

Unrivaled is seeking a Seasonal Retail & Fan Experience Associate to help create a memorable shopping experience for fans during the 2026-2027 season. The engagement is onsite in Miami, Florida beginning around December 7, 2026, and will continue through mid-March 2027, subject to scope of services.

The role covers sales, merchandising, and game-day execution. The ideal candidate is at least 18 with a high school diploma and prior retail, customer service, or event experience.