Retail Associate - Miami Marlins Team Store

Fanatics Inc; Miami (FL); On-site; USD 16,531 - 19,286; Part time

Job summary

A leading sports retail company in Miami, FL is seeking a Seasonal Retail Associate. This part-time position focuses on driving sales and providing fans with an exceptional shopping experience through effective communication and teamwork. Responsibilities include assisting customers, maintaining store standards, and processing transactions. Applicants should be at least 18 years old, preferably with prior retail experience, and possess strong communication skills. Availability for extended hours on game days is required.

Qualifications

• Minimum 18 years of age, High School graduate or equivalent.
• Past experience working in retail or sales preferred.
• Ability to work independently and responsibly in a fast-paced environment.
• Availability to work extended hours on game days and during events.
• Foreign language skills are a plus.

Responsibilities

• Greet fans and ask questions to make their shopping experience enjoyable.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS).
• Maintain the highest standards of professionalism and customer service.

Skills

Customer service

Teamwork

Sales

Communication

Education

High School graduate or equivalent

Job description

Miami, FL, United States (On-site)

Job Description

JOB SUMMARY:

The Seasonal Retail Associate is responsible for carrying out the front-line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations. Seasonal Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

Part‑time schedule can include days, nights, and weekends.

General Duties & Responsibilities

• Greet fans and ask questions to make their shopping experience enjoyable.
• Make recommendations based on observations and conversations with fans.
• Help execute a brand connection by ensuring fans enjoy a top‑notch shopping experience.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS).
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
• Perform additional responsibilities as directed by the management team.

Education, Experience and Requirements

• Minimum 18 years of age, High School graduate or equivalent.
• Past experience working in retail or sales preferred.
• Ability to work independently and responsibly in a fast‑paced environment.
• Availability to work extended hours on game days and during events.
• Foreign language skills are a plus.

Job Knowledge, Skills and Abilities

• Possess a fun, professional demeanor.
• Demonstrated ability to build product knowledge of Team/League inventory.
• Demonstrated ability to work as a member of a team in fast‑paced environments, servicing a diverse fan base.
• Ability to maintain high standards of organization and cleanliness.
• Proven ability to overcome obstacles while maintaining a positive, can‑do attitude.
• Strong verbal communication skills.

Physical Demands

• Regularly required to sit, stand, reach, bend and move about the facility as needed.
• Must be able to lift and carry up to 30 lbs.
• Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop.