Seasonal Fan Experience Associate

Rally House; South Carolina; On-site; USD 18,000 - 19,000; Part time

Job summary

Rally House seeks a Teammate for a seasonal, in-store role to provide a welcoming and engaging guest experience while completing daily tasks with accuracy and care.

The Teammate contributes to sales, merchandising, and store operations through teamwork, attention to detail, and initiative. This temporary position supports peak demand and may transition based on business needs and performance.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Enthusiastic attitude with a passion for sports and retail.
• Time management skills with the ability to prioritize tasks.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and elevate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.
• Take ownership of personal performance metrics (conversion, UPT, AT).

Skills

Customer service

Teamwork

Time management

Communication

Job description

Rally House seeks a Teammate for a seasonal, in-store role to provide a welcoming and engaging guest experience while completing daily tasks with accuracy and care.

The Teammate contributes to sales, merchandising, and store operations through teamwork, attention to detail, and initiative. This temporary position supports peak demand and may transition based on business needs and performance.