Seasonal Fan Experience Associate

Rally House; Lafayette (IN); On-site; USD 18,000 - 21,000; Part time

Job summary

Rally House seeks a Teammate for a temporary seasonal role in Lafayette, IN to deliver a welcoming and engaging guest experience while supporting sales, merchandising and daily operations. This position emphasizes teamwork, attention to detail, and initiative to help the store run smoothly.

The role requires a customer-first attitude, strong communication, and the ability to stand for extended periods. Pay is hourly with peak-season demand.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalated when needed.
• Represent Rally House with enthusiasm and professionalism.

Skills

Social energy

Customer centric

Action oriented

Teamwork

Communication

Time management

Job description

Rally House seeks a Teammate for a temporary seasonal role in Lafayette, IN to deliver a welcoming and engaging guest experience while supporting sales, merchandising and daily operations. This position emphasizes teamwork, attention to detail, and initiative to help the store run smoothly.

The role requires a customer-first attitude, strong communication, and the ability to stand for extended periods. Pay is hourly with peak-season demand.