Seasonal Experience Lead: Magical Winter Nights

Jobvite, Inc.; Denver (CO); On-site; USD 42,000 - 57,000; Full time

Job summary

Denver Museum of Nature and Science is seeking an Experience Lead for Magical Winter Nights. This full-time, seasonal position runs from mid-October through January 5, 2027, with evenings, holidays, and weekend availability.

You’ll manage show readiness, troubleshoot issues, and guide staff to deliver a memorable guest experience. Ideal candidate brings 1+ year in entertainment or theater settings and 2+ years in fast-paced customer service, with strong communication and problem-solving skills.

Qualifications

• Minimum of 1 year experience in experience/theater/entertainment focused environment.
• 2 years experience in a fast-paced customer service environment.
• Must communicate effectively with guests and internal teams.

Responsibilities

• Ensure the experience is show-ready each day and prep spaces.
• Troubleshoot basic technical issues and coordinate with staff as needed.
• Maintain safe, organized, guest-focused event environment.
• Lead trainings and mentor staff for Magical Winter Nights.
• Communicate updates and scheduling needs to management.

Skills

Effective communicator

Organizational skills

Proactive problem-solver

Guest-focused service

Job description

Denver Museum of Nature and Science is seeking an Experience Lead for Magical Winter Nights. This full-time, seasonal position runs from mid-October through January 5, 2027, with evenings, holidays, and weekend availability.

You’ll manage show readiness, troubleshoot issues, and guide staff to deliver a memorable guest experience. Ideal candidate brings 1+ year in entertainment or theater settings and 2+ years in fast-paced customer service, with strong communication and problem-solving skills.