Seasonal Event Staff: Immersive Haunt Experience Guide

Thirteenth Floor Entertainment Group; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Thirteenth Floor Entertainment Group in Houston, TX is seeking Seasonal Event Staff to help deliver thrilling experiences at our haunted attractions and live events. You will greet guests, guide crowds, and contribute to a safe, immersive atmosphere.

As part of the seasonal team, you’ll work evenings, weekends, and holidays, staying energetic and customer-focused while collaborating with actors, supervisors, and crew to keep lines moving and shows running smoothly.

Qualifications

• Must be 18 years of age or older at the time of hire.
• Must be legally authorized to work in the United States; employment eligibility will be verified through E-Verify.
• Must be available to work evenings, weekends, and holidays as required by event schedules.
• Comfortable working in dark, loud, and themed environments with strobe effects, fog, and close guest interaction.

Responsibilities

• Guide guests efficiently through the attraction, keeping lines moving and minimizing wait times.
• Direct visitors to designated areas and maintain safety and guest experience.
• Deliver friendly, professional assistance and resolve guest questions.
• Play a hands-on role in event setup and teardown and support operations.
• Stay alert for safety hazards and assist security personnel as needed.
• Collaborate with actors, managers, and team members to ensure a seamless guest experience.

Job description

Thirteenth Floor Entertainment Group in Houston, TX is seeking Seasonal Event Staff to help deliver thrilling experiences at our haunted attractions and live events. You will greet guests, guide crowds, and contribute to a safe, immersive atmosphere.

As part of the seasonal team, you’ll work evenings, weekends, and holidays, staying energetic and customer-focused while collaborating with actors, supervisors, and crew to keep lines moving and shows running smoothly.