Seasonal E‑Commerce Customer Service (Remote)

Lake Champlain Chocolates; Williston (VT); Hybrid; USD 24,000 - 34,000; Part time

Benefits offered by this job

Starting pay $21 per hour

Wellness benefits

Paid sick time

Paid holidays

Chocolate perks

Job summary

Lake Champlain Chocolates is hiring a Seasonal Ecommerce Customer Service Representative in Williston, VT. You will assist customers by phone, email, and live chat, processing orders and answering questions with a focus on accuracy and friendly service.

The role requires an organized, self-motivated individual who can adapt to seasonal demand, with data-entry proficiency and knowledge of MS Office. Some remote work may be available, with part-time hours around 24 per week.

Qualifications

• As a friendly, detail-oriented customer service professional, you’ll handle orders and inquiries.
• Experience with phone, email, and live chat communications is preferred.
• Strong data entry accuracy and ability to work in a fast-paced environment.

Responsibilities

• Assist customers with placing orders via phone, email, and live chat.
• Process eCommerce orders and coordinate with Shipping/Logistics.
• Respond to questions and resolve issues with accuracy and timeliness.
• Enter customer information and orders into the website admin and ticketing system.

Skills

Customer service

Phone & email etiquette

Data entry accuracy

Organizational skills

Communication

Education

Associate’s degree or equivalent

Tools

MS Office

Web-based ordering

Job description

Lake Champlain Chocolates is hiring a Seasonal Ecommerce Customer Service Representative in Williston, VT. You will assist customers by phone, email, and live chat, processing orders and answering questions with a focus on accuracy and friendly service.

The role requires an organized, self-motivated individual who can adapt to seasonal demand, with data-entry proficiency and knowledge of MS Office. Some remote work may be available, with part-time hours around 24 per week.