Seasonal Desk Clerk - Lake Murray State Park Lodge

566 DEPARTMENT OF TOURISM AND RECREATION; Ardmore (OK); Presencial; USD 14.000 - 19.000; A tiempo parcial

Descripción de la vacante

Seasonal Desk Clerk at Lake Murray State Park Lodge Agency within the Department of Tourism and Recreation in Oklahoma. Desks duties include answering inquiries, handling reservations, and cashiering in a park setting.

This part-time, seasonal (fixed term) role requires flexibility for holidays and weekends. The position pays $12 per hour and follows internal processes for internal applicants. Refer to the end date listed on the posting for application deadlines.

Formación

• Must be at least 16 years of age.

Responsabilidades

• Answers phones and provides information about park facilities.
• Receives reservation requests in person or by phone.
• Checks guests into reservations and validates parking.
• Posts charges to guest accounts and processes payments.
• Performs housekeeping and general office duties as needed.

Conocimientos

Customer service

Reservation handling

Cash handling

Descripción del empleo

Seasonal Desk Clerk - Lake Murray State Park Lodge Agency

Department: Department of Tourism and Recreation

Supervisory Organization: Lake Murray Resort

End Date: Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Appointment End Date: January 01, 2099

Hours: Part time

Job Type: Seasonal (Fixed Term)

Compensation: This position pays $12 per hour

Job Description

Desk Clerks for the Oklahoma Tourism and Recreation Department (OTRD) are the public facing customer service representatives in the park’s front office, lodge or golf pro shop. They are responsible for providing customers with requested information or assistance concerning services or directing requests to those who can provide the service. Responsibilities may include operating various types of telephone or communications equipment; issuing equipment, supplies, or other materials; processing applications for various licenses or permits; making room, cabin or camp site reservations; or serving as a cashier.

Typical Job Duties

• Answers telephones, takes messages, and provides information about location facilities.
• Receives walk-in and phone-in reservation requests.
• Check guests into reservations, validates parking.
• Posts charges to guest accounts, including necessary corrections and transfers.
• Collects charges, processes credit card vouchers, and closes guest accounts.
• Checks in/out recreation equipment, golf carts, etc. to guests.
• Assists with gift shop sales and restocking merchandise.
• Prepares various reports under general direction.
• Prepares correspondence, monthly reports, and other documents under general direction using various office equipment and software programs.
• Performs general housekeeping in public areas.
• Performs other duties as assigned to support daily operations and agency needs.

Minimum Qualifications

• Must be at least 16 years of age.

Special Requirements

Scheduled hours will require flexibility, including holidays, weekends, or events, based on the needs of the agency.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Internal Application Requirement

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

Agency Contact

Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between.

Veterans Placement

Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment.