Seasonal Daytime Cashier & Customer Solutions

Michaels; Camp Hill (Cumberland County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health benefits options

Tuition assistance

Adoption assistance

Job summary

Michaels is hiring at our Harrisburg-Camp Hill store to deliver friendly customer service, assist shoppers, and process fast checkout. Team members stock, unload trucks, and ensure shelves are well merchandised to meet brand standards.

The role includes guiding customers to products, enrolling them in Rewards and Private Label Credit Card programs, and supporting omnichannel processes like BOPIS and Ship From Store.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions (store duties).
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Card enrollments.
• Educate customers on Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including BOPIS and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain merchandise recovery and in-stock store standards; complete go back and return processes.
• Support Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs; adhere to SOPs and company policies.
• Interact positively with customers and colleagues; be a role model for company values.
• Cross trained in Custom Framing selling and production.

Skills

Customer service

Retail experience

Job description

Michaels is hiring at our Harrisburg-Camp Hill store to deliver friendly customer service, assist shoppers, and process fast checkout. Team members stock, unload trucks, and ensure shelves are well merchandised to meet brand standards.

The role includes guiding customers to products, enrolling them in Rewards and Private Label Credit Card programs, and supporting omnichannel processes like BOPIS and Ship From Store.