Seasonal Customer Service Specialist – Benefits

Beaudry Oil; Elk River (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) retirement plan

Earned Sick and Safe Time (ESST)

Job summary

Beaudry Oil & Propane in Elk River, MN seeks a Seasonal Customer Service Representative to be the main contact for customers via phone, email, and in-person visits. You will handle orders, inquiries, and account information with accuracy and courtesy.

This role requires strong communication, organization, and the ability to multitask in a fast-paced office. Seasonal schedule Monday–Friday, 8:00 a.m.–4:30 p.m., September through April; pay is hourly ($20.00–$23.00).

Qualifications

• High school diploma or GED.
• 2+ years of related experience or training.
• Experience working directly with customers preferred.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answer incoming telephone calls promptly and professionally.
• Assist customers with questions, requests, orders, and general account information.
• Provide friendly and professional service through telephone, email, and in-person interactions.
• Enter customer orders and service requests accurately and efficiently.
• Verify pricing, billing and delivery information, credit status, product availability, lead times, and tracking information.
• Listen carefully to customer needs and determine the appropriate action.
• Build and maintain positive relationships with new and existing customers.
• Direct product- or service-related questions to the appropriate employee or department.
• Stay informed about company products, services, programs, and special offers.
• Maintain accurate customer and company records.
• Open, sort, and distribute incoming mail.
• Coordinate with other departments to ensure customer requests are handled promptly.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Beaudry Oil & Propane in Elk River, MN seeks a Seasonal Customer Service Representative to be the main contact for customers via phone, email, and in-person visits. You will handle orders, inquiries, and account information with accuracy and courtesy.

This role requires strong communication, organization, and the ability to multitask in a fast-paced office. Seasonal schedule Monday–Friday, 8:00 a.m.–4:30 p.m., September through April; pay is hourly ($20.00–$23.00).