Seasonal Customer Service & Orders Specialist

Beaudry Oil & Propane; Elk River (MN); On-site; USD 28,000 - 32,000; Full time

Job summary

Beaudry Oil & Propane in Elk River is seeking a friendly Seasonal Customer Service Representative to join our local office. You will be the main contact for customers through phone, email, and in-person interactions, helping with orders, billing, and account information. The role runs September through April with Monday–Friday 8:00 a.m.–4:30 p.m.

Pay is $20.00–$23.00 per hour. The ideal candidate will have strong communication, organizational skills, and the ability to multitask in a fast-paced

Qualifications

• High school diploma or GED.
• At least two years of related experience or training, or an equivalent combination of education and experience.
• Previous experience working directly with customers or the general public is preferred.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and manage time effectively.
• Ability to work collaboratively in a team environment and follow direction from managers and supervisors.
• Working knowledge of Microsoft Office, including Outlook, Word, and Excel.

Responsibilities

• Answer incoming telephone calls promptly and professionally
• Assist customers with questions, requests, orders, and general account information
• Provide friendly and professional service through telephone, email, and in-person interactions
• Enter customer orders and service requests accurately and efficiently
• Verify pricing, billing and delivery information, credit status, product availability, lead times, and tracking information
• Listen carefully to customer needs and determine the appropriate action
• Build and maintain positive relationships with new and existing customers
• Direct product- or service-related questions to the appropriate employee or department
• Stay informed about company products, services, programs, and special offers
• Maintain accurate customer and company records
• Open, sort, and distribute incoming mail
• Coordinate with other departments to ensure customer requests are handled promptly
• Perform other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Time management

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Beaudry Oil & Propane in Elk River is seeking a friendly Seasonal Customer Service Representative to join our local office. You will be the main contact for customers through phone, email, and in-person interactions, helping with orders, billing, and account information. The role runs September through April with Monday–Friday 8:00 a.m.–4:30 p.m.

Pay is $20.00–$23.00 per hour. The ideal candidate will have strong communication, organizational skills, and the ability to multitask in a fast-paced