Seasonal Customer Service & Production Liaison

The Gifting Company; Lodi (CA); On-site; USD 25,000 - 31,000; Full time

Job summary

The Gifting Company is seeking a Temporary Seasonal Customer Service and Production Liaison for the holiday season. The ideal candidate is a hardworking professional dedicated to delivering exceptional customer experiences across phone, email, and live chat.

This role involves coordinating with the Corporate Gifting Team and handling various cross-location tasks to ensure smooth operations. Work will include data entry, inventory logging, and occasional NY-PA transfers, with weekend and some

Responsibilities

• Provide excellent and dependable customer service to all brands under The Gifting Company over the phone, through email and via live chat.
• Assist with list management/data entry for volume orders, working directly with the Corporate Gifting Team.
• Communicate between locations to ensure accuracy and timeliness in regards to shipments and inventory.
• Function as the official point of contact for the customer service and corporate gifting team.
• Log inventory of corporate assets as they arrive in PA.
• Work directly with corporate clientele as needed.
• Assist where needed with NY to PA transfers.
• Alert marketing team to any discrepancies or errors on the website or in our internal systems.
• Weekends and some evenings required.

Job description

The Gifting Company is seeking a Temporary Seasonal Customer Service and Production Liaison for the holiday season. The ideal candidate is a hardworking professional dedicated to delivering exceptional customer experiences across phone, email, and live chat.

This role involves coordinating with the Corporate Gifting Team and handling various cross-location tasks to ensure smooth operations. Work will include data entry, inventory logging, and occasional NY-PA transfers, with weekend and some