Customer Service Representative - Seasonal

The Gifting Company; Lodi (CA); On-site; USD 25,000 - 31,000; Full time

Job summary

The Gifting Company is seeking a Temporary Seasonal Customer Service and Production Liaison for the holiday season. The ideal candidate is a hardworking professional dedicated to delivering exceptional customer experiences across phone, email, and live chat.

This role involves coordinating with the Corporate Gifting Team and handling various cross-location tasks to ensure smooth operations. Work will include data entry, inventory logging, and occasional NY-PA transfers, with weekend and some

Responsibilities

• Provide excellent and dependable customer service to all brands under The Gifting Company over the phone, through email and via live chat.
• Assist with list management/data entry for volume orders, working directly with the Corporate Gifting Team.
• Communicate between locations to ensure accuracy and timeliness in regards to shipments and inventory.
• Function as the official point of contact for the customer service and corporate gifting team.
• Log inventory of corporate assets as they arrive in PA.
• Work directly with corporate clientele as needed.
• Assist where needed with NY to PA transfers.
• Alert marketing team to any discrepancies or errors on the website or in our internal systems.
• Weekends and some evenings required.

Job description

• Customer Service Representative - Seasonal

Customer Service Representative - Seasonal

Seasonal Customer Service and Production Liaison

The Gifting Company is seeking a Temporary Seasonal Customer Service and Production Liaison. Our ideal candidate is a hard worker who is committed to our customers and providing them with an exceptional experience at all times. This position is for the holiday season only and will include some weekend and evening shifts.

• Provide excellent and dependable customer service to all brands under The Gifting Company over the phone, through email and via live chat.
• Assist with list management/data entry for volume orders, working directly with the Corporate Gifting Team.
• Communicate between locations to ensure accuracy and timeliness in regards to shipments and inventory.
• Function as the official point of contact for the customer service and corporate gifting team.
• Log inventory of corporate assets as they arrive in PA.
• Work directly with corporate clientele as needed.
• Assist where needed with NY to PA transfers.
• Alert marketing team to any discrepancies or errors on the website or in our internal systems.
• Weekends and some evenings required.

Job Type: Seasonal

Rate of Pay- $18.50-22.50

THE GIFTING COMPANY is an Equal Opportunity Employer- Minorities, Females and veterans are encouraged to apply.