Seasonal Customer Experience Ambassador

rothys.com; Minneapolis (MN); On-site; USD 21,000 - 25,000; Full time

Job summary

Rothy’s in Minneapolis, MN is seeking a Seasonal Retail Ambassador to deliver exceptional customer experiences on the sales floor. You’ll represent the brand, build meaningful client connections, and support a welcoming, inclusive store culture while helping with limited operational tasks to keep the store well-organized and ready for peak hours.

The role emphasizes sales through service, availability for at least 16 hours/week across peak days, and a commitment to embody the Rothy’s Experience

Qualifications

• Previous retail or customer service experience preferred.
• Strong communication skills and the ability to build genuine customer connections.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays).

Responsibilities

• Deliver the Rothy’s Experience to every customer—a best in class service experience rooted in Rothy’s values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Strong communication

Customer service experience

Peak-day availability

Job description

Rothy’s in Minneapolis, MN is seeking a Seasonal Retail Ambassador to deliver exceptional customer experiences on the sales floor. You’ll represent the brand, build meaningful client connections, and support a welcoming, inclusive store culture while helping with limited operational tasks to keep the store well-organized and ready for peak hours.

The role emphasizes sales through service, availability for at least 16 hours/week across peak days, and a commitment to embody the Rothy’s Experience