Seasonal CS Pro - Call Center

Winter Services Inc; Milwaukee (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Winter Services Inc in Milwaukee is seeking a Seasonal Full-Time Customer Service Representative – Call Center for the winter season (November through April). You will handle inbound calls, assist customers, and update work orders in our systems while delivering courteous, accurate service.

This fast-paced, weather-driven role requires open and flexible availability, including early mornings, days, evenings, weekends and holidays, with overtime during snow events. Dependability is essential.

Responsibilities

• Answer incoming phone calls, assisting customers with inquiries, and updating work orders in our computer system while speaking with customers
• Respond to customer emails professionally and assist with additional office duties as needed
• Provide accurate notes and maintain detailed records of interactions and updates across multiple systems
• Manage multiple computer systems efficiently to resolve inquiries and complete tasks
• Deliver excellent customer service in a fast-paced environment
• Assist with general office duties as needed

Skills

Customer service

Communication

Multitasking

Reliability

Problem solving

Flexible availability

Open availability

Weekend shifts

Overtime willingness

Fast-paced

Job description

Winter Services Inc in Milwaukee is seeking a Seasonal Full-Time Customer Service Representative – Call Center for the winter season (November through April). You will handle inbound calls, assist customers, and update work orders in our systems while delivering courteous, accurate service.

This fast-paced, weather-driven role requires open and flexible availability, including early mornings, days, evenings, weekends and holidays, with overtime during snow events. Dependability is essential.