Seasonal Contact Center Security Specialist

SimpliSafe, Inc.; Richmond (VA); Remote; USD 80,000 - 100,000; Full time

Job summary

SimpliSafe, Inc. is seeking a Seasonal Contact Center Security Specialist to join their sales team. This role focuses on converting inbound leads and building relationships with customers, with a starting pay of $22 per hour and additional incentives. Candidates must exhibit strong communication and sales skills and meet certification requirements to ensure security compliance. The position is fully remote, with potential for future full-time opportunities.

Benefits

Commission-based incentive plan

Limited paid time off

Bonus based on long-term performance

Qualifications

• Motivated individuals with strong communication skills required.
• Must be eligible for certification by submitting fingerprints for a national criminal records search.

Responsibilities

• Convert inbound leads to customers through value-based selling.
• Build relationships with new and existing customers.

Skills

Communication

Sales Skills

Active Listening

Education

Certification as an electronic security employee

Job description

Seasonal Contact Center Security Specialist

Seeking an exciting seasonal opportunity? Join the SimpliSafe Sales Team and help inbound customers find the perfect home security solutions.

• We're looking for motivated individuals with strong communication skills to convert leads and build relationships as we go into our peak, holiday sales season.
• Starting pay is $22 per hour.
• Commission-based incentive plan.
• Limited paid time off.
• Plus, remain an employee in good standing for the full commitment of your seasonal role (typically 4-5 months) and receive a $500 bonus at the end of your time. (Must work Black Friday, Cyber Monday, have no performance and/or attendance issues and remain employed through 12/23/25 to be eligible.) Employment is at will and is subject to termination by you or SimpliSafe for any reason or no reason.
• This opportunity is also fully remote (Potential for conversion to full-time based on performance and full-time position availability).

Job Description

Our Sales Team is growing for our peak sales season, and we're looking for motivated and ambitious self-starters who are looking for seasonal career opportunities!. We are looking for charismatic and skilled sales professionals to convert inbound leads to active customers through value-based selling. As a Sales Agent, you will be responsible for building strong relationships with new and existing customers. The role requires active listening skills and a strong sense of confidence to communicate effectively to a wide demographic of people across the country. About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

**Must be eligible for certification as an electronic security employee, which requires submitting your fingerprints to the Virginia Department of Criminal Justice Services (DCJS) for use in conducting a national criminal records search and a Virginia criminal history search and final certification approval from DCJS.**

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here )
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [e-mail] .