Seasonal Concessions Porter - Part Time (Day Shift)

Oaklawn Jockey Club; Hot Springs (AR); On-site; Confidential; Full time

Job summary

Oaklawn Racing Casino Resort is seeking a Porter to support food and beverage operations in Hot Springs, Arkansas. The role involves stocking, rotating stock, maintaining clean work areas, and assisting concession and kitchen teams to ensure smooth guest service.

The Porter will collaborate with various venues, uphold a professional image, and adhere to Oaklawn's standards of behavior. Must be at least 21 and able to work overtime as needed.

Qualifications

• Must be at least 21 years of age.
• 1+ years food service experience preferred.
• 1+ years guest service experience.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and teamwork.

Responsibilities

• Place stock in proper storage areas and rotate stock.
• Maintain clean work areas and production spaces.
• Assist concession and kitchen teams with supplies.
• Restock bars and service areas as needed.
• Coordinate with team members and departments to ensure smooth operations.

Skills

Guest service

Food service

Communication skills

Job description

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become a Porter. An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The Porter is responsible for placing stock in proper storage areas, rotating stock, cleaning and maintaining work areas and kitchens, and overall production for all Food & Beverage venues.
• Always presents a friendly and professional image at Oaklawn.
• Provide excellent guest service. Responsible for ensuring a consistent flow of services to guests by stocking items needed by Concession cashiers, cooks, and supervisor staff for guests.
• Ensures that supplies are stocked, to include beer, ice, food, cups and other items needed though out the day.
• Maintains par stock levels for all supplies.
• Receives and delivers products to appropriate outlet and stocks in accordance to specification.
• Stocks and re-stocks bars throughout shift with all bar supplies, bar glasses and ice as required.
• Stocks server wells in accordance to specifications with all products and supplies required.
• Distribute clean bar towels and collect soiled ones and discard them in the appropriate place.
• Organize and clean pump rooms, coolers and storage areas to specification.
• Sweep and mop pump room, coolers and storage area floors.
• Soak and clean soda bag-inbox hoses and nozzles.
• Replace and rotate draught beer kegs, liquor and soda bag-in-boxes and other items as needed.
• Remains up-to-date on property events and hours of operation.
• May be assigned to various venues throughout the property depending on business needs.
• Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
• Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter.
• Assists other team members and departments to contribute to the best overall performance of the department.
• Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests.
• Punctual attendance required.
• Ability to work required overtime.
• Excellent communication skills.
• Ability to read, write and communicate effectively in English.
• Superior attention to detail and accuracy.
• Troubleshooting and problem-solving abilities.
• Ability to meet strict deadlines.
• Ability to multi-task and remain organized.
• Must be able to maintain strict confidentiality, discreetness and tact at all times.
• Ability to deal effectively and interact well with team members and guests.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Ability to adjust quickly to changing conditions.
• Ability to seek guidance when unsure.
• Ability to work with interruptions and/or distractions.
• Follows established procedures and policies of the Oaklawn Racing Casino Resort.
• Other duties as assigned.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be at least 21 years of age.
• 1+ years food service experience preferred.
• 1+ years guest service experience.
• Must be able to handle several projects and tasks at the same time.
• Must be able to perform the physical job duties of all Food & Beverage team members.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

DEPARTMENTAL AND LEGAL INFO

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER. All applicants must complete a pre-employment drug screen and background check.

Welcome to Oaklawn, your ultimate destination for unforgettable experiences in the heart of Hot Springs, Arkansas. With a rich history dating back to 1904, we have established ourselves as one of the premier Thoroughbred racetracks in the country. But we’re more than just a racetrack – Oaklawn is a world‑class resort that offers so much more. Nestled in the breathtaking beauty of Hot Springs National Park, our resort provides an unparalleled level of luxury and entertainment. From gaming and dining to sports betting, spa indulgence, and captivating events, Oaklawn Hot Springs is where every moment becomes a cherished memory. At Oaklawn Hot Springs, we are not just a place to stay; we are your getaway to embracing the best of this charming region. Our resort provides the perfect base for you to explore Hot Springs’ vibrant culture, natural wonders, and thrilling adventures. Choose Oaklawn Hot Springs, Arkansas, and discover a world of endless possibilities where luxury, entertainment, and the charm of Hot Springs converge. Your extraordinary journey starts at here.