Seasonal CLUB Member Experience Associate

Bass Pro Shops; East Hartford (CT); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

Discounts on merchandise

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in East Hartford seeks a Seasonal CLUB Customer Service Associate to deliver world-class service while promoting CLUB membership benefits and exclusive experiences. You will assist guests with CLUB sign-ups, process payments, and demonstrate products, ensuring a memorable shopping journey.

Ideal candidates have 0–2 years in customer service, strong communication skills, and the ability to work in a fast-paced retail environment.

Qualifications

• Minimum Degree Required: High school diploma or equivalent experience.
• Experience: 0 to 2 Years of Experience.
• Excellent organization skills and attention to details.
• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greet customers and present CLUB membership opportunities.
• Explain CLUB benefits and process applications and payments.
• Demonstrate products to customers and maintain CLUB booth.
• Keep CLUB inventory accurate and booth clean.
• Provide daily feedback and reports on CLUB activities.
• Offer peer coaching and act as a CLUB advocate and representative.

Skills

Customer service

Attention to detail

Communication

Adaptability

Education

High school diploma or equivalent

Job description

Bass Pro Shops in East Hartford seeks a Seasonal CLUB Customer Service Associate to deliver world-class service while promoting CLUB membership benefits and exclusive experiences. You will assist guests with CLUB sign-ups, process payments, and demonstrate products, ensuring a memorable shopping journey.

Ideal candidates have 0–2 years in customer service, strong communication skills, and the ability to work in a fast-paced retail environment.