Seasonal Client Support Specialist

Jackson Hewitt - CTS; Concord (NH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions

Job summary

Jackson Hewitt - CTS in Concord, NH seeks a Seasonal Client Support Associate who thrives in a welcoming, customer service‑oriented environment and has excellent communication skills. You will be the friendly face for office visitors and actively engage with clients to ensure a smooth experience.

You will confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Qualifications

• Strong interpersonal and communication abilities are essential.
• Experience in a fast-paced retail setting is preferred.
• Basic computer proficiency and ability to troubleshoot routine issues.
• Prior customer service or sales experience is helpful but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients to ensure exceptional experiences during visits.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged while waiting.
• Support office operations and help teammates as needed.
• Maintain a welcoming, customer-service oriented environment.

Skills

Interpersonal skills

Excellent communication

Fast-paced environment experience

Basic computer proficiency

Troubleshooting ability

Willingness to learn

Job description

Jackson Hewitt - CTS in Concord, NH seeks a Seasonal Client Support Associate who thrives in a welcoming, customer service‑oriented environment and has excellent communication skills. You will be the friendly face for office visitors and actively engage with clients to ensure a smooth experience.

You will confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.