Seasonal Client Support Specialist

Jackson Hewitt - CTS; Tilton (NH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to provide friendly, customer-focused service at our offices in Tilton, NH. You will confirm appointments, engage with clients, and help keep wait times smooth while promoting our services.

This role welcomes applicants from all backgrounds, with opportunities for advancement, flexible scheduling, and training to develop essential tax preparation and client-relations skills.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide friendly assistance.
• Confirm appointments with clients and maintain scheduling accuracy.
• Follow up with past and potential clients to build relationships.
• Distribute marketing materials to visitors and potential customers.
• Keep clients engaged and informed during wait times to enhance their experience.

Skills

Communication skills

Retail experience

Computer proficiency

Troubleshooting

Customer service experience

Job description

Jackson Hewitt - CTS is seeking a Seasonal Client Support Associate to provide friendly, customer-focused service at our offices in Tilton, NH. You will confirm appointments, engage with clients, and help keep wait times smooth while promoting our services.

This role welcomes applicants from all backgrounds, with opportunities for advancement, flexible scheduling, and training to develop essential tax preparation and client-relations skills.