Seasonal Brand Ambassador & Client Support

Jackson Hewitt - FCS; Harlingen (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Full-time and part-time positions are

Flexible Schedule Options – Work that

Work Lotto (Win money for logged Shift

Low-cost benefits (healthcare, dental 

Teladoc (Unlimited Teladoc sessions...

Free identity theft protection

Corporate discount program

Free tax preparation training and PTIN

Referral bonus opportunities

Free continuing tax education

Opportunities for advancement within

Employee referral program

Medical & Prescription benefit option

401k with Company Match

Earned Wage Access

Job summary

Jackson Hewitt - FCS is seeking a Seasonal Client Support Associate to be the friendly face in our offices. You will engage with clients, confirm appointments, and distribute marketing materials while building strong relationships in a fast-paced retail environment.

This role offers flexible scheduling, opportunities for advancement, and access to benefits. Prior customer service experience is helpful, but your willingness to learn and communicate clearly is the key to success.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively recruit new talent in local shops, events, and community locations.
• Drive brand awareness using local market knowledge and social media to expand reach.
• Engage with clients, confirm appointments, and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support and ensure exceptional client experiences.

Skills

Interpersonal skills

Communication skills

Retail experience

Computer proficiency

Customer service experience

Willingness to learn

Job description

Jackson Hewitt - FCS is seeking a Seasonal Client Support Associate to be the friendly face in our offices. You will engage with clients, confirm appointments, and distribute marketing materials while building strong relationships in a fast-paced retail environment.

This role offers flexible scheduling, opportunities for advancement, and access to benefits. Prior customer service experience is helpful, but your willingness to learn and communicate clearly is the key to success.