Seasonal Cashier: Fast Checkout & Customer Solutions

Michaels; Goleta (CA); On-site; USD 2,328,000 - 2,714,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels Santa Barbara store is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure fast checkout experiences. You will participate in stock, truck unloading, and planogram maintenance while promoting rewards and private label card enrollments.

Team members support omnichannel activities (BOPIS/SFS), assist with merchandising, and uphold store standards. Physical requirements apply and overtime may be needed.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in the truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
• Cross trained in Custom Framing selling and production

Skills

Customer service

Job description

Michaels Santa Barbara store is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure fast checkout experiences. You will participate in stock, truck unloading, and planogram maintenance while promoting rewards and private label card enrollments.

Team members support omnichannel activities (BOPIS/SFS), assist with merchandising, and uphold store standards. Physical requirements apply and overtime may be needed.