Seasonal Campus Operations Associate

Willow-Creek-Community-Church-Inc; South Barrington (IL); On-site; USD 21,000 - 32,000; Part time

Job summary

Willow Creek Community Church is seeking a Seasonal Part-Time Campus Host to help create welcoming environments for services, ministry gatherings, special events, and missional space initiatives. You’ll be part hospitality leader, part operations coordinator, ensuring rooms are set up with excellence and volunteers are equipped.

You will lead room setup, provide A/V support, maintain campus environments, deliver guest service, coordinate with Facilities and Risk Management, and recruit and care

Qualifications

• Experience leading a team
• Prior customer service experience
• Strong problem-solving and quick decision-making skills

Responsibilities

• Lead room set-up and campus preparation for services, ministries, events, and rentals
• Provide A/V technical support and troubleshoot issues as needed
• Maintain quality control of campus environments
• Deliver outstanding guest service to internal teams and outside groups
• Coordinate with Facilities and Risk Management on building and safety needs
• Serve as point leader for security or evacuation situations when required
• Oversee a specialty focus area (e.g., volunteer training, A/V, inventory management, lobby operations)
• Recruit, develop, train, and care for volunteer teams

Education

High school diploma or GED

Tools

A/V equipment

Job description

If you love creating welcoming spaces where everything runs smoothly behind the scenes, this could be a great fit for you.

Willow Creek Community Church is an egalitarian, non-denominational, multi-site church across Chicagoland, passionate about helping people take next steps to love God, love people, and change the world. We’re hiring a Seasonal Part-Time Campus Host to help create exceptional environments for services, ministry gatherings, special events, and missional space initiatives.

Schedule: Seasonal, as-needed. Must be available for a flexible schedule, including evenings and weekends
Pay Range: $15.00–$23.00/hour (based on experience)

The Role:

As a Campus Host, you are part hospitality leader, part operations coordinator, and part problem-solver. You’ll ensure rooms are set up with excellence, A/V systems are supported, volunteers are equipped, and guests feel genuinely welcomed.

You will:

• Lead room set-up and campus preparation for services, ministries, special events, and rentals
• Provide A/V technical support and troubleshoot issues as needed
• Maintain quality control of campus environments
• Deliver outstanding guest service to internal teams and outside groups
• Coordinate with Facilities and Risk Management on building and safety needs
• Serve as point leader for security or evacuation situations when required
• Oversee a specialty focus area (such as volunteer training, A/V, inventory management, or lobby operations)
• Recruit, develop, train, and care for volunteer teams
  

What success looks like:

• Ministry and events run smoothly and sustainably
• Spaces consistently reflect excellence and attention to detail
• Guests experience proactive, thoughtful hospitality
• Volunteers feel valued, trained, and integrated

Requirements

What you bring:

Skills & Competencies

• Strong problem-solving and quick decision-making skills
• Excellent time management
• Customer service excellence
• Working knowledge of facility operations
• Ability to flex your schedule as needed
• Ability to develop and delegate to a team
  

Experience & Education

• Must be 18 years old or older, and High school diploma or GED preferred
• Experience leading a team
• Prior customer service experience