Central Operations Administrative Coordinator

Willow Creek Community Church; South Barrington (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Retirement savings with company match

Maternity and paternity leave

Generous paid time off

Mental health counseling reimbursement

Job summary

Willow Creek Community Church is seeking a Central Operations Administrative Coordinator to keep facilities, events, resources, and systems running smoothly across campuses. The role provides logistical and administrative support to teams, volunteers, and ministries.

Ideal candidates are highly organized, proactive, and service-minded, with experience coordinating calendars, budgets, and operations. Full-time schedule includes 40+ hours/week, primarily on-site at the Central Campus in South

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in Business Administration, Operations Management, or related field preferred, or equivalent education/experience.
• 2–3 years of administrative or operations coordination experience.
• Strong organizational, communication, and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities and deadlines while maintaining accuracy.
• Experience with project management software such as HIVE or Asana and volunteer management platforms such as Rock is highly preferred.

Responsibilities

• Coordinate facility reservations, resource requests, vehicles, cleanings, storage, and supply deliveries across campuses.
• Resolve scheduling conflicts and operational issues while communicating changes clearly and promptly.
• Support events, trainings, and team activities by coordinating calendars and logistics.
• Track budgets, invoices, supplies, inventory, and other administrative needs.
• Maintain digital forms, templates, signage, maps, and reservation systems to keep information accurate and up to date.
• Coordinate team projects and help maintain effective, scalable operational processes using tools such as HIVE.
• Support volunteer onboarding and compliance, including training resources, badges, keys, and communications.

Skills

Organizational skills

Communication skills

Problem-solving

Multitasking

Education

High school Diploma or GED

Bachelor’s degree in Business Administration/Operations Mgmt or related field

Tools

HIVE

Asana

Volunteer management platforms (Rock)

Job description

Description

Central Operations Administrative Coordinator

Location: Central Campus - South Barrington, IL
Department: Central Operations, Hospitality & Events
Schedule: Full-time, 40+ hours/week; Monday-Friday, with Sundays as needed

About the Role

The Central Operations Coordinator helps keep Willow’s facilities, events, resources, and operational systems running smoothly. This role provides logistical and administrative support across campuses while helping teams, volunteers, and ministries have what they need to serve effectively.

If you’re highly organized, detail-oriented, proactive, and have a heart for service and hospitality, we’d love to hear from you!

What You’ll Do

• Coordinate facility reservations, resource requests, vehicles, cleanings, storage, and supply deliveries across campuses.
• Resolve scheduling conflicts and operational issues while communicating changes clearly and promptly.
• Support events, trainings, and team activities by coordinating calendars and logistics.
• Track budgets, invoices, supplies, inventory, and other administrative needs.
• Maintain digital forms, templates, signage, maps, and reservation systems to keep information accurate and up to date.
• Coordinate team projects and help maintain effective, scalable operational processes using tools such as HIVE.
• Support volunteer onboarding and compliance, including training resources, badges, keys, and communications.

What We Offer

• Medical, dental, and vision insurance
• Life insurance
• Retirement savings with company match
• Maternity and paternity leave
• Generous paid time off
• Mental health counseling reimbursement
• And more!

Why This Role Matters

Great ministry and events don’t happen without great operational support. In this role, you’ll help remove logistical barriers and create welcoming, well-supported environments across Willow’s campuses.

At Willow, we believe in Loving God. Loving People. Changing the World.

Requirements

What You Bring

• High school diploma or GED required.
• Bachelor’s degree in Business Administration, Operations Management, or a related field preferred, or equivalent education and experience.
• 2-3 years of administrative or operations coordination experience.
• Strong organizational, communication, and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities and deadlines while maintaining accuracy.
• Experience with project management software such as HIVE or Asana and volunteer management platforms such as Rock is highly preferred.
• A service- and hospitality-minded approach and a willingness to learn new systems and processes.