Seasonal Brand Experience Associate

Rothy's, Inc.; Walnut Creek (CA); On-site; USD 25,000 - 26,000; Part time

Job summary

Rothy's, Inc. is seeking a Seasonal Retail Ambassador in Walnut Creek, CA (Broadway Plaza) to deliver exceptional customer experiences on the sales floor and embody our brand values daily.

You will focus on creating meaningful connections with customers, driving sales through service, and supporting a welcoming, inclusive store culture. The role includes limited operational tasks to keep the store well-maintained and running smoothly.

Qualifications

• Experience in retail or customer service preferred.
• Ability to build genuine customer connections.
• Willingness to support operational tasks as part of the team.
• Availability to work at least 16 hours/week with peak days (Fri-Sun+holidays).
• Ability to stand/walk an entire shift.

Responsibilities

• Deliver the Rothy's Experience to every customer—a best in class service experience rooted in Rothy's values—consistently embodying the brand through presentation, communication, and product expertise
• Drive personal sales and results and contribute to team goals
• Create lasting relationships with our customers by engaging in strong clienteling practices
• Contribute to a positive, inclusive, and service driven store culture by modeling collaborative, team focused behavior
• Execute assigned responsibilities accurately as part of daily store operations, including stock replenishment, visual merchandising support, and store organization and cleanliness
• Demonstrate knowledge of store operations and policies, following established procedures and SOPs to ensure operational excellence and compliance

Skills

Strong communication

Customer service

Sales driven

Team player

Job description

Rothy's, Inc. is seeking a Seasonal Retail Ambassador in Walnut Creek, CA (Broadway Plaza) to deliver exceptional customer experiences on the sales floor and embody our brand values daily.

You will focus on creating meaningful connections with customers, driving sales through service, and supporting a welcoming, inclusive store culture. The role includes limited operational tasks to keep the store well-maintained and running smoothly.